River Cable Lifetime Warranty
A lot of thought, innovation, and detailed craftsmanship goes into each and every River Cable. Each component, every minute detail is evaluated. Every cable is tested and re-tested before being River Cable certified.
We stand behind our River Cable products
We're pleased to provide you with a Lifetime Warranty on all of our hand-crafted River Cables.
Our hand-crafted River Cables are warranted against material defects and failure in workmanship for as long as you own them. If you encounter any material or workmanship problems, we will repair or replace the cable as we see fit.
This warranty does not apply to cables that have been subjected to misuse, improper storage, incorrect installation, or unauthorized servicing or repair. If the cable has been mishandled or abused, and we believe it can be repaired, we will charge a mimimum of $35.00 for a simple repair. More complex repairs will be quoted to you based on an hourly charge. Sorry, no loaner cables can be sent out without charging for a new cable, which will be credited when the cable is returned. All shipping and handling charges will be your responsibility.
For detailed return instructions please refer to "Returns" in the ordering section of this web site.